Event cancellations received 48 hours or more prior to the start of an event may receive a refund. Cancellations received less than 48 hours before the start of an event may not receive a refund unless there are emergency extenuating circumstances. Substitutions for paid registrations are accepted and credit vouchers are transferable.

No shows will not receive a refund or credit voucher. Material may be sent to no shows upon request. No shows requesting refunds due to emergency or hardship must be is received in writing no more than 30 days after the event date.